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Employee Training & Strategic Planning Package
limit: 4 South Florida Businesses
 

EMPLOYEE TRAINING for your staff	STRATEGIC PLANNING for your management
4 live webinar training courses a month* Each course taught twice a month* Develop one custom 2.5 hour training course on topic chosen by business (for each business) Custom course taught by DTR Inc. on-site 4 times a year (for each business) * all 4  businesses attend same live webinars	6 strategic planning live webinars per year* 1 baseline strategic planning meeting on site per year (with deliverables) 4 follow-up, progress reporting, strategic plan modification meetings on site per year Reports following each strategic plan meeting
$19,000 per year - 4 businesses only Call: 561-776-0701 Email: JayGoldberg@DTRConsulting.BIZ
About Jay Goldberg, MBA Former Service Director for Citibank. Worked in economic development for the Palm Beach County Resource Center. Developed a Work Readiness Training Program called the best in the Country by Rick Spill of the National Skills Standard Board (at a meeting in Jacksonville, FL on 1/14/03). Author of the highly-acclaimed book, "How to Get, Keep and Be Well Paid in a Job." Developed the revolutionary Entrepreneurship Training Program S.E.E.K. Teach community education. ("In my twenty three years of administering adult education, I can honestly say that Jay Goldberg has been one of my finest instructors." - Mark Mellone, Assistant Principal)
Live Webinars Workplace Rulebook  - basic skills and behaviors required to succeed at work including what constitutes sexual harassment and discrimination in the workplace; taught monthly Ethics in the Workplace - includes why an employee wants their employer to be highly profitable,  as well as guiding the ethical decision making process; taught every other month - Group A. How to Get Along with Co-workers - presents the concept of co-workers as friendly neighbors and provides rules to follow to get along with co-workers; taught every other month - Group A. How to Get Along with Supervisors -  defines the role of a supervisor and provides rules to follow to get along with supervisors;  taught every other month - Group A. Communication Skills - instructs participants on verbal (choice of words) and non-verbal (personal signals) communication skills and instructs participants on how to apply those skills to a variety of internal/external customers (angry, non-communicative, etc.); taught every other month - Group B. Customer Service Skills - instructs participants on how to best understand and treat customers by teaching active listening, proper service attitudes, and phone and in-person etiquette; also practice using these skills to classy customer comments to ensure proper responses;  taught every other month - Group B. Zig Ziglar Sales Skills - the Ziglar sales method involves asking questions and satisfying needs; it is a comfortable and effective sales method which will be taught in this webinar; taught every other month - Group B. Strategic Planning - the purpose of this course is to explain the concepts and process that will be followed in the strategic planning on-site sessions.  It will cover the goals of strategic plans, SWOT analysis, and SWOT analysis plans of actions using the objectives-strategies-tactics-goals approach.
$19,000 per year - 4 businesses only Call: 561-776-0701 Email: JayGoldberg@DTRConsulting.BIZ